In the last conference of the Strategic Management Society in Koln (Germany), I presented a paper that summarized my PhD dissertation on the practices of knowledge managers in corporations. In this work, I adopt an activity system lens to understand the contradictions inside the activity system of the managers. Three conflicts of the knowledge management function are studied: the length of the mandate (long-term versus short-term); the instruments used to measure the impact of knowledge management initiatives on organizational performance and the governance chosen to manage the social networks and the databases.
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